SHIPPING POLICY

Shipping Policy

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.

Please Note: Estimated Ship Timelines Do Not Include Handling/Production Time!

All the products will be put through a production process, therefore there will be a Handling Time on them.

ESTIMATED SHIP TIMELINES*

SHIPPING ON United States

Handling time: 3 – 3 Business days (Monday to Friday)

Transit time: 3 – 4 Business days (Monday to Friday)

Can I deliver to another address, other than my card billing address?

Yes, it is possible.

When my order will be shipped?

Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.

What are your shipping rates?

We offer shipping to all destinations in the USA.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@desey.shop with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Free Shipping on all orders*

By email: support@desey.shop
By visiting this page on our website: https://desey.us/contact/
By phone number: +1 213-915-6465
Address: 2450 US-95 ALT, Silver Springs, Nevada 89429, United States